Customer Support

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The person in charge will quickly review and reply to your inquiries.
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[Consent to collection and use of personal information]

Naonworks collects the following personal information for smooth customer consulting and to offer various services

Personal data collected :name, telephone number, email, company/organization, department, title, and source (path) for website visit
Purpose of personal information collection and use : Receipt of inquiry and reply

3. Possession and use periods of personal information:Naon Workswill immediately destroy the personal information after its collection and purpose of use is achieved. However, if the personal information needs to be preserved under relevant laws and regulations, the Company will store the member’s information for a certain period of time set by the relevant laws and regulations.
-Preserved items: name, company, title, telephone number, email
Preservation basis: basic data for feedback to online inquiry
Preservation period: until online inquiry feedback period ends

The Company does not share personal information externally. However, there are exceptions in the following cases:
- If users agree in advance
- If a law enforcement agency requests personal information under the laws and regulations or procedures and methods set in the laws and regulations for investigation purposes

Any service user has a right to reject consent to personal information collection and use. However, your service request may be limited if you reject to consent.

[Consent to use of marketing]

If you consent to the use of your personal information for marketing purposes, you can receive news and information related to events, products, and solutions provided by Naonworks.
You can give consent after carefully reading the collected items of personal information, the use and purpose of collecting the information, and the possession and use periods of the personal information.

- Personal data collected :name, telephone number, email, company/organization, department, title, and source (path) for website visit
- Purpose of personal information collection and use : Receipt of advertising products, solutions, and marketing activities of Naonworks.
-Possession and use periods of personal information: From the date of consent up to a maximum of 24 months or until withdrawal of consent.

Any user has a right to reject the collection and use of personal information for marketing purposes. However, the user may have limitations in the receipt of useful information and data reading and/or inspection.
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